We stand by our services for the entire subscription period, including lifetime subscriptions. Whether you’re using our IPTV service for a few months or a lifetime, you are covered by our full support and commitment to ensuring that your service runs smoothly.
24/7 Customer Support: Our team is always available to help with any issues you encounter. If you run into any technical problems, we’re here to assist you and resolve them quickly.
Continuous Service Improvements: If there is a problem with your IPTV account, we will take immediate steps to resolve it by replacing servers, apps, or providing any other solution necessary to restore full functionality.
We take customer satisfaction seriously and will work relentlessly to resolve any technical issues. However, in the rare case that we are unable to fix significant issues with your IPTV service, we will offer a full refund for the affected subscription period. Here’s how it works:
Problem Resolution Process: If you encounter a problem, our team will work with you 24/7 to try to resolve it. This may include replacing servers, fixing issues with apps, or providing other technical support.
Refund Criteria: If, after all reasonable troubleshooting and solutions, we are unable to fix the major issue (such as server or app problems) and your service is still not functioning properly, we will issue a full refund for the affected subscription period.
Please note that the following issues are excluded from our refund policy:
User Error: If the issue is caused by incorrect usage or misunderstanding of our service (such as improper device setup or using incompatible hardware), a refund may not be issued.
Third-Party App/Server Issues: While we strive to offer the best service, some problems may be related to third-party apps or servers beyond our control. We will still attempt to resolve such issues, but in these cases, a refund may not be applicable.
Subscription Changes: If you upgrade or downgrade your subscription plan, the refund policy does not apply to any new periods or features added after the subscription change.
If you experience issues with our service that cannot be resolved, and you believe you are eligible for a refund, please follow these steps:
Contact Us: Reach out to our support team via [support@bingebear.tv] or through our online contact form.
Provide Details: Provide all necessary details about the issue, including your account information and a description of the problem.
Troubleshooting Process: Our support team will work with you to resolve the issue. If we are unable to resolve the issue after exhausting all possible solutions, we will process your refund.
Once your refund request has been approved, the refund will be processed within 7-10 business days. Refunds will be credited to the same payment method used for the original transaction.
Refunds are available only for the affected subscription period, and are not applicable if you cancel the subscription or do not experience issues with the service.
Bingebear.tv reserves the right to modify or amend this refund policy at any time without prior notice. However, any changes will not affect refund requests made before the policy change.
We appreciate your business and are committed to providing you with an exceptional IPTV experience. If you have any questions or concerns, don’t hesitate to contact us at [support@bingebear.tv].
Common questions you may have, providing clear and concise information to help you understand.
No catch.
Well, one thing...
You have to be smart enough to grab it.
Most people will read this and think "ah sure, I'll stick with Sky."
Those people will pay €5,700 over the next 5 years.
You're not most people, are you?
Fair question.
We're not pirates sailing the high seas. We're a legitimate IPTV service. Been running for years. Thousands of happy customers.
Check our reviews. Real people. Real families. Real savings.
Rated 4.9/5 by 1,200+ customers
We set it up for you. Over WhatsApp. Takes 5 minutes.
No, our service is specially optimized for Firestick users, but we own IPTV servers that are compatible with other devices as well, such as smart TVs, Android boxes, Apple devices, Mag boxes, and more.
Yes, we do! The more connections you get, the better the deal. To get the best plan for you, contact a support agent who will guide you through the options, and you can try the service for free first.
Yes, our service works with all Firestick models, whether they're old or new.
Absolutely! You can take your Firestick anywhere. Just contact a support agent if you face any issues when traveling, and they’ll help you get everything set up.
Yes, setting up our service takes only about 5 minutes and doesn’t require any technical knowledge. Our support team will handle all the technical steps. All you need to do is download a specific app using Downloader.
Absolutely! You can take your Firestick anywhere. Just contact a support agent if you face any issues when traveling, and they’ll help you get everything set up.
Yes, our service works in Ireland and all around the world.
Our service works with any IPTV player, but we recommend using the updated Vuplayer Pro app. (Downloader code: 327187)
You can fill out a form for a free trial. A support agent will then contact you directly through WhatsApp or email, and they’ll walk you through the entire setup process, including secure payment options.
Yes, you will receive an M3U URL and Xtream Codes, which include the playlist name, username, password, and host, as well as an EPG URL for easy channel access.
We get asked this question a lot, and we're happy to reassure our clients! To ensure your satisfaction, we load your account with a minimum of 60 credits upfront. This means you'll get at least 5-6 years of IPTV service starting from day one. Even in the worst-case scenarios, you’re getting the best IPTV deal possible for that price.
Plus, if the server and everything continue to function well, we’ll keep using the same server and extend the period, so you won’t have to worry about IPTV again. So yes, it’s truly a lifetime subscription!
Rest assured, you’ll always have support. If the current server ever goes down for any reason or if new, better technology becomes available, we will replace it for free. Your lifetime guarantee means you'll always be taken care of, no matter what happens.
Works on any TV made in the last 10 years. Your grandson can set it up in 10 minutes.
Never. We have real customer service available 24/7. Call us, WhatsApp us, or email us - you'll talk to actual people who speak English and know how to help. No robots, no foreign call centers, no being put on hold for hours like with Sky.
We've been running for over 9 years with the same 20,000+ customers. We're not going anywhere. Plus, if something ever did happen, you'd still have saved thousands compared to staying with Sky. But honestly, we're more stable and honest than most of the streaming services you're already using.
+44 7846 830032
quicksupport@bingebear.tv
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