BingeBear
Refund Policy
Our 90-day money-back guarantee and how refunds work.
Last updated: 1 March 2026
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1. 90-day money-back guarantee
Our promise: if you are not completely satisfied with your BingeBear IPTV subscription within 90 days of your first payment, we will refund you in full. No questions asked.
This guarantee applies to your first IPTV subscription with BingeBear. The 90-day period begins on the date of your first payment (not the start of any free trial).
Eligibility:
- Available to first-time IPTV subscribers only
- Applies to The Taster and The Owner
- Covers the full amount paid during the 90-day period
- No usage restrictions, use the service fully during the guarantee period
2. How to request a refund
To request a refund on your BingeBear IPTV subscription, contact our support team:
- Email: [email protected]
- WhatsApp: https://wa.link/arhdnf
When requesting a refund, please include your registered email address and (optional, but helps us improve) the reason for your refund request. We aim to acknowledge all refund requests within 24 hours.
3. Refund processing
Once your IPTV refund is approved:
| Step | Timeframe |
|---|---|
| Refund request acknowledged | Within 24 hours |
| Refund approved and processed | Within 3 business days |
| Funds appear in your account | 5 to 10 business days (depends on your bank) |
Refunds are issued to the original payment method where possible. We cannot process refunds to unrelated accounts. Upon refund, your IPTV access is cancelled and access to the service is revoked once the refund is processed, or immediately at your request.
4. What is not eligible for refund
Refunds are not available in the following circumstances:
- Requests made after the 90-day guarantee period (unless required by law)
- Accounts terminated for violation of our Terms of Service (including account sharing, reselling, or abuse)
- Second or subsequent subscriptions by the same person, household, or device
- Service issues caused by your internet connection, device, or third-party software
After the 90-day guarantee period, we do not issue refunds for unused portions of an access period, except where required by law. Your access remains available until the end of the period attached to the plan you bought.
5. Cancellation vs refund
Cancellation and refund are separate actions:
| Action | What happens |
|---|---|
| End access without a refund | Nothing renews automatically. You keep access until the end of the period you bought. No refund is issued. |
| Refund (within 90 days) | Your access is ended and you receive a full refund under the guarantee. |
You do not need to cancel The Taster or The Owner to stop a renewal because neither renews automatically. You can message us on WhatsApp or email at any time if you want us to close access early or help with a refund request.
6. UK and EU consumer rights
If you are a consumer in the UK, Ireland, or the EU, you have statutory cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and the EU Consumer Rights Directive. Under these regulations you have a 14-day cooling-off period from the date of purchase during which you may cancel for any reason and receive a full refund.
Our 90-day money-back guarantee exceeds your statutory 14-day cooling-off rights. You benefit from whichever period is longer. Nothing in this refund policy affects your statutory rights as a consumer. If you believe your statutory rights have not been met, you may contact your local consumer protection authority or Trading Standards office.
7. Contact
For refund requests or questions about this policy:
Infinite Money LLC (trading as BingeBear) 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: [email protected] WhatsApp: https://wa.link/arhdnf
